F.A.Q.

What are your volume discounts?
5% off when you order 2 prints
10% off when you order 3-5 prints
15% off on orders with more than 5 prints

How big can I make my picture? 

 

My print arrived damaged 
We do our best to pack our prints as carefully as possible, but after it leaves our studio, sometimes damage can happen during shipping. Please keep and take pictures of all damage, including packaging, and contact us so we can re print your order.

 

Will your prints fade? 
Not for a very long time. We use archival pigmented inks that are rated to last a minimum of 80 years if under glass.

 

How do you enlarge my picture? 
We use special software to increase the quality of your image, while also enlarging it.

 

How do you make your prints? 
We use large format ink-jet printers that produce a super-fine ink droplet. The prints are sometimes referred to as "giclee" prints.

 

Do you offer any guarantees? 
We will replace your print free of charge if there is any defect in the paper or if it has been damaged during shipping. We are not responsible for any problems related to the quality of the image provided to us (i.e. dust, fingerprints, resolution, etc.) If for any reason there is a problem with the print that you feel is our fault, please contact us.